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- So long, and thanks for all the fish
- How soon is now?
- The Kung Fu Panda principle.
- 3 reasons why I hate pretty graphs
- How to make the world seem REEAAALLLY BOORRRIIIING
- The 2,500 year old lesson everybody ignores cos it’s too hard
- I am a police officer.
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- One more time… Why values are a pile of cobbler’s
- How i learned to skip with Toyota
- The man who mistook his wife for an actual change in performance
- There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.
- If it’s too complicated to understand it’s probably total nonsense
- Can you count up to 8?
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- The Varieties of Human Work
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- The Curious Case Of The Chart That Didn’t Bark In The Night
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- Computers are weird
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- I am an average employee
- How to be hopelessly untrendy
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- Three Reasons Why National Customer Service Week Is Rubbish! Again!
- What’s the purpose of a-SHUT UP AND TAKE MY MONEY!
- How to have an organisational detox!
- Your job is not what you think it is
- This mug cost £224,000,000
- Wanted: idle, indifferent and irresponsible staff for absurd work.
- You are no Daniel Kahneman, sir, and I would have you unhand me before I call the gendarmie
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Tag Archives: variation
How soon is now?
Is it just me? How many of you have been hired for your expertise and then more or less totally ignored? And in how many of your gigs? — Bob Marshall (@flowchainsensei) September 23, 2017 Once upon a time I … Continue reading
Posted in change, command and control, measures, statistics, systems thinking, Uncategorized
Tagged change, control charts, deming, variation
7 Comments
3 reasons why I hate pretty graphs
People prefer the pretty guy over the uglier guy cos they like pretty things more than they like things that are right. For over a decade I’ve been working in an area where the obsession has been about finding just … Continue reading
Posted in data, measures, statistics, systems thinking, thinking, vanguard method
Tagged measures, run chart, scorecards, variation
7 Comments
How to make the world seem REEAAALLLY BOORRRIIIING
How to be bored Take a performance report. Get the data out of those damn tables and silly bar graphs. Stick it in a run chart, or a control chart, s’up to you. Look for any actual change over the … Continue reading
Posted in data, knowledge, statistics, systems thinking, Uncategorized
Tagged control charts, Data, shewhart, variation
2 Comments
The man who mistook his wife for an actual change in performance
There was once a man who mistook his wife for a hat. This is his wife. This is a hat. He thought Why did he think that? He had a brain injury. The injury affected the way his brain processed … Continue reading
Posted in data, experiment, measures, systems thinking
Tagged control charts, Data, signal and noise, trends, variation
2 Comments
There really is only one test!
Attention performance people! Attention people who use numbers for performance! That’s you! You have one job! One job only! The purpose of your job, listen up, here it is, I’m about to tell you….it is to find out… “Is the … Continue reading
Posted in statistics, systems thinking, very short posts
Tagged signal and noise, variation
2 Comments
The Curious Case Of The Chart That Didn’t Bark In The Night
“Why has this performance indicator gone down three months in a row?” Regular readers of this blog will know the answer to this question already, without any knowledge of the indicator in question, or the work being measured. “It’s probably … Continue reading
Posted in data, statistics, systems thinking
Tagged binomial, davis balestracci, run chart, signal and noise, variation
4 Comments
How to be hopelessly untrendy
I got me some data! Done gone put it in a graph! Added meself a TRENDLINE! And me answer is THE TREND IS DOWNWARDS! This is what happens when people get data and have excel. They stick it in and press … Continue reading
Posted in command and control, data, statistics, systems thinking
Tagged control charts, Data, statistics, trends, variation
3 Comments
