Tag Archives: Vanguard method

How to break the first rule of systems thinking

The problem with having to go into a room to speak about systems thinking is The First Rule. You know, the first rule… 3 months ago I had to go into the senior leadership team meeting to say what had … Continue reading

Posted in communication, me doing it, systems thinking in housing benefits, vanguard method | Tagged , | 31 Comments

Deming sucks

I can’t stand Deming. I used to have a mug with his photo on and a snappy quote, but thats all changed now I think he’s dangerous. Not the old bald dude who was an actual person who did actual … Continue reading

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The Highlander principle

Every morning in Africa, a gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed. Every morning a lion wakes up. It knows it must outrun the slowest gazelle or it will … Continue reading

Posted in command and control, systems thinking, thinking | Tagged , , | 1 Comment

How to NAIL it!

You read a management book about the latest thing. It makes out you can do all-sorts of wondrous things like this… But when you try and do it in your workplace it doesn’t quite turn out like it did in … Continue reading

Posted in change, systems thinking, thinking, vanguard method | Tagged , , , | 3 Comments

4 steps to win PLUS free Gandhiometer

“First they ignore you, then they laugh at you, then they fight you, then you win.” -Gandhi* Ignore If all you’ve got as leverage is anecdote or theory then this is all that going to happen. What would you do? Pay attention to … Continue reading

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John Seddon is not systems thinking

Truth or Lie? Read on to find out… One of the cool things about WordPress is that you can see what people have entered into search engines that pointed them to your blog. Some people find mine through phrases such … Continue reading

Posted in John Seddon, systems thinking, thinking, Uncategorized, vanguard method | Tagged , | 9 Comments

Hitting old women

This photo shows a “careworker” slapping a confused old lady who suffers from Alzheimers. It is from a BBC Panorama documentary about abuse in an old people’s care home called Ash Court. The daughter of this old lady found unexplained … Continue reading

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