Tag Archives: support service

What colour is my work?

Here are coloured beads in 2 jars. A man (a slightly famous games designer in his 60s) every day takes a bead from the right jar and pops it into the jar on the left. Each bead represents a day. … Continue reading

Posted in customer, me doing it, purpose, systems thinking | Tagged , , | 3 Comments

A load of old cobblers

Who’s got the mankiest shoes? Cobblers! They spend so much time mending other people’s shoes that they have no time to mend their own. There is a “humorous” saying in large organisations that HR have the worst sickness, Finance are … Continue reading

Posted in command and control, systems thinking, thinking | Tagged , , | 2 Comments