Tag Archives: control charts

The man who mistook his wife for an actual change in performance

There was once a man who mistook his wife for a hat. This is his wife. This is a hat. He thought Why did he think that? He had a brain injury. The injury affected the way his brain processed … Continue reading

Posted in data, experiment, measures, systems thinking | Tagged , , , , | 2 Comments

There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.

This is Performance Cat, and she doesn’t like rubbish performance reporting. And she definitely doesn’t like dumbass explanations for meaningless shapes in graphs… One of the more adorable features of performance reporting in normal ordinary command and control organisations is … Continue reading

Posted in data, information, leadership, questions, setting a numerical target is like..., statistics, systems thinking | Tagged , , , , | 5 Comments

How to be hopelessly untrendy

I got me some data! Done gone put it in a graph! Added meself a TRENDLINE! And me answer is THE TREND IS DOWNWARDS! This is what happens when people get data and have excel. They stick it in and press … Continue reading

Posted in command and control, data, statistics, systems thinking | Tagged , , , , | 3 Comments

Why you SHOULDN’T try to improve performance measures!

Imagine you come across a right mess of performance tat, all targets and comparisons against this time last year. Like this!   You’d want to try and fix it wouldn’t you? Turn them into measures of purpose, chuck the targets and … Continue reading

Posted in command and control, measures, systems thinking | Tagged , , , , | 9 Comments

I don’t know much about control charts (but I know what I like)

I’ve never been trained in using control charts, never passed a test or worked with anyone who’s knowledgeable in them. Everything I’ve learned has been off of the Internet Or books, books as well, they’re famously good for¬†learning. Cunninghams Law … Continue reading

Posted in data, deming, information, learning, measures, statistics, systems thinking | Tagged , , , , | 1 Comment

Come on feel the noize

If you’ve know anything about systems thinking and that, you know it’s chock full of counter intuitive truths. Here are some truths about one aspect of it all: when you “eyeball data” by looking at it in a table, graph … Continue reading

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Weather and climate

Freaking out because your KPIs aren’t working like they should? Here’s a tip: Allow the passage of time to occur. Just as it’s always darkest before dawn, data is always worse before it gets better. All you have to do … Continue reading

Posted in data, statistics | Tagged , , | 1 Comment