Tag Archives: Command and control

The secret management model that must not be named

Posted on June 8, 2017 by

It’s my annual appraisal tomorrow, the lowlight of my year. I announce my opinion of appraisals out loud, and nobody disagrees, most agree, for the usual reasons. “why once a year do you talk about work and how it’s going? … Continue reading →

Posted in command and control, plans, systems thinking | Tagged , , , , | 8 Comments

Can you count up to 8?

Posted on March 10, 2017 by

Do you produce loads of whizzy hard performance data? I bet if you do you use one of these clever whizzy performance applications to showcase your wares… There’s lots of different types of these things, and an even larger number of … Continue reading →

Posted in data, deming, statistics | Tagged , , , | 3 Comments

Service Level Agreement- 3 little lies

Posted on March 15, 2016 by

A Service Level Agreement sounds so reasonable. Eminently reasonable. It sets out explicitly what will be done for a customer. A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user … Continue reading →

Posted in all wrong, command and control, systems thinking, thinking | Tagged , , , , | 4 Comments

How to write a report (part two)

Posted on December 11, 2015 by

Remember last week’s post told you all about How To Write A Report? To write a lush report you’ve got to remember not to just report numbers and facts but actually do some analysing because… The purpose of analysis is … Continue reading →

Posted in change, command and control, learning, public sector, systems thinking, vanguard method | Tagged , , , | Leave a comment

Why public sector IT is like a fart

Posted on February 26, 2015 by

A council faced with an IT product WILL buy it in the end. It’s like holding in a fart. Sooner or later it’s going to happen, and nothing can hold it back forever.

Posted in command and control, public sector, RuinedByBestEfforts, systems thinking, tools | Tagged , , ,

Do you have a joke job?

Posted on August 22, 2014 by

I think “manager” is a Joke Job. I feel sorry for the people who are managers, they’ve been duped into believing that working hard and doing things right will be rewarded with a bigger and better job. In fact they’ve … Continue reading →

Posted in command and control, leadership, systems thinking | Tagged , , | 3 Comments

This is what your brain looks like on Command & Control

Posted on January 1, 2014 by

We know it makes you stupid, but if you still think plans, policies and strategies are Good Things, why not spend your day acting according to a document written 6 months ago by a complete stranger? Try it.. You could have … Continue reading →

Posted in all wrong, command and control, leadership, plans, purpose, strategic, systems thinking | Tagged , | Leave a comment