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- Toads
- WANTED: systemsy stuff to cheer me up
- The secret management model that must not be named
- Why WIFFY’s are bad and to be squashed at birth
- First they came for the desks, and nobody said NUFFINK
- Vanity of vanities, all is vanity OR Why webstats don’t exist
- One more time… Why values are a pile of cobbler’s
- How i learned to skip with Toyota
- The man who mistook his wife for an actual change in performance
- There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.
- If it’s too complicated to understand it’s probably total nonsense
- Can you count up to 8?
- I am totally positive
- I am totally negative
- Thor describes my purpose
- I openly mock Myers Briggs, but an INTP would do
- The Law Of The Instrument
- Reality has a liberal bias
- Why killing Sweat Angels is the most valuable work I do all day
- Cloud cuckoo-land
- Dear Santa, All I want for Christmas is a pony
- One weird trick to design your organisation, in one easy step! (Management consultants will HATE you!)
- The Varieties of Human Work
- There really is only one test!
- The Curious Case Of The Chart That Didn’t Bark In The Night
- Looking good, Billy Ray!
- Computers are weird
- We’re number 2! We’re number 2! Yay us! Now who’s US exactly?
- I am an average employee
- How to be hopelessly untrendy
- Why you SHOULDN’T try to improve performance measures!
- The sun is in Uranus
- Lean, ISO and 6 Sigma all walk into a bar. Hilarity ensues.
- Three Reasons Why National Customer Service Week Is Rubbish! Again!
- What’s the purpose of a-SHUT UP AND TAKE MY MONEY!
- How to have an organisational detox!
- Your job is not what you think it is
- This mug cost £224,000,000
- Wanted: idle, indifferent and irresponsible staff for absurd work.
- You are no Daniel Kahneman, sir, and I would have you unhand me before I call the gendarmie
- Why do you need a hole in your head?
- Ooooohhh Matron!
- Why Not to Trust Statistics
- How to spoil someone for work (for ever more)
- Are you a policy fashion victim?
- Look around my eyes, don’t look into my eyes. LASER BEAMS come out ’em
- The 1 thing nobody has ever said about a scorecard (and the 7 things they often do)
- The Systemsy Policy Officer takes a bow
- E=Q*A FFS!
- Is this true?
- all wrong change clarity of purpose command and control communication customer data deming experiment human brains are weird information knowledge leadership learning me doing it plans plausible but untrue psychology public sector purpose questions statistics systems thinking systems thinking in housing benefits systemz comix targets thinking Uncategorized vanguard method very short posts
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Tag Archives: Command and control
The secret management model that must not be named
It’s my annual appraisal tomorrow, the lowlight of my year. I announce my opinion of appraisals out loud, and nobody disagrees, most agree, for the usual reasons. “why once a year do you talk about work and how it’s going? … Continue reading
Posted in command and control, plans, systems thinking
Tagged appraisals, Command and control, deming, management by objective, mbo
6 Comments
Can you count up to 8?
Do you produce loads of whizzy hard performance data? I bet if you do you use one of these clever whizzy performance applications to showcase your wares… There’s lots of different types of these things, and an even larger number of … Continue reading
Posted in data, deming, statistics
Tagged Command and control, davis balestracci, performance reports, performancey
3 Comments
Service Level Agreement- 3 little lies
A Service Level Agreement sounds so reasonable. Eminently reasonable. It sets out explicitly what will be done for a customer. A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user … Continue reading
How to write a report (part two)
Remember last week’s post told you all about How To Write A Report? To write a lush report you’ve got to remember not to just report numbers and facts but actually do some analysing because… The purpose of analysis is … Continue reading
Posted in change, command and control, learning, public sector, systems thinking, vanguard method
Tagged Command and control, John Seddon, plans, reports
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Why public sector IT is like a fart
A council faced with an IT product WILL buy it in the end. It’s like holding in a fart. Sooner or later it’s going to happen, and nothing can hold it back forever.
Posted in command and control, public sector, RuinedByBestEfforts, systems thinking, tools
Tagged Command and control, IT, systems thinking, tools
Do you have a joke job?
I think “manager” is a Joke Job. I feel sorry for the people who are managers, they’ve been duped into believing that working hard and doing things right will be rewarded with a bigger and better job. In fact they’ve … Continue reading
Posted in command and control, leadership, systems thinking
Tagged Command and control, manager, theory
3 Comments
This is what your brain looks like on Command & Control
We know it makes you stupid, but if you still think plans, policies and strategies are Good Things, why not spend your day acting according to a document written 6 months ago by a complete stranger? Try it.. You could have … Continue reading
Posted in all wrong, command and control, leadership, plans, purpose, strategic, systems thinking
Tagged Command and control, Plan
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