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- 3 reasons why I hate pretty graphs
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- The man who mistook his wife for an actual change in performance
- There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.
- If it’s too complicated to understand it’s probably total nonsense
- Can you count up to 8?
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- Looking good, Billy Ray!
- Computers are weird
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- I am an average employee
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- The sun is in Uranus
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- Three Reasons Why National Customer Service Week Is Rubbish! Again!
- What’s the purpose of a-SHUT UP AND TAKE MY MONEY!
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- Your job is not what you think it is
- This mug cost £224,000,000
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- You are no Daniel Kahneman, sir, and I would have you unhand me before I call the gendarmie
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- Ooooohhh Matron!
- Why Not to Trust Statistics
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Tag Archives: Command and control
The secret management model that must not be named
It’s my annual appraisal tomorrow, the lowlight of my year. I announce my opinion of appraisals out loud, and nobody disagrees, most agree, for the usual reasons. “why once a year do you talk about work and how it’s going? … Continue reading
Posted in command and control, plans, systems thinking
Tagged appraisals, Command and control, deming, management by objective, mbo
7 Comments
Can you count up to 8?
Do you produce loads of whizzy hard performance data? I bet if you do you use one of these clever whizzy performance applications to showcase your wares… There’s lots of different types of these things, and an even larger number of … Continue reading
Posted in data, deming, statistics
Tagged Command and control, davis balestracci, performance reports, performancey
3 Comments
Service Level Agreement- 3 little lies
A Service Level Agreement sounds so reasonable. Eminently reasonable. It sets out explicitly what will be done for a customer. A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user … Continue reading
How to write a report (part two)
Remember last week’s post told you all about How To Write A Report? To write a lush report you’ve got to remember not to just report numbers and facts but actually do some analysing because… The purpose of analysis is … Continue reading
Posted in change, command and control, learning, public sector, systems thinking, vanguard method
Tagged Command and control, John Seddon, plans, reports
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Why public sector IT is like a fart
A council faced with an IT product WILL buy it in the end. It’s like holding in a fart. Sooner or later it’s going to happen, and nothing can hold it back forever.
Posted in command and control, public sector, RuinedByBestEfforts, systems thinking, tools
Tagged Command and control, IT, systems thinking, tools
Do you have a joke job?
I think “manager” is a Joke Job. I feel sorry for the people who are managers, they’ve been duped into believing that working hard and doing things right will be rewarded with a bigger and better job. In fact they’ve … Continue reading
Posted in command and control, leadership, systems thinking
Tagged Command and control, manager, theory
3 Comments
This is what your brain looks like on Command & Control
We know it makes you stupid, but if you still think plans, policies and strategies are Good Things, why not spend your day acting according to a document written 6 months ago by a complete stranger? Try it.. You could have … Continue reading
Posted in all wrong, command and control, leadership, plans, purpose, strategic, systems thinking
Tagged Command and control, Plan
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