Tag Archives: Command and control

The secret management model that must not be named

It’s my annual appraisal tomorrow, the lowlight of my year. I announce my opinion of appraisals out loud, and nobody disagrees, most agree, for the usual reasons. “why once a year do you talk about work and how it’s going? … Continue reading

Posted in command and control, plans, systems thinking | Tagged , , , , | 7 Comments

Can you count up to 8?

Do you produce loads of whizzy hard performance data? I bet if you do you use one of these clever whizzy performance applications to showcase your wares… There’s lots of different types of these things, and an even larger number of … Continue reading

Posted in data, deming, statistics | Tagged , , , | 3 Comments

Service Level Agreement- 3 little lies

A Service Level Agreement sounds so reasonable. Eminently reasonable. It sets out explicitly what will be done for a customer. A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user … Continue reading

Posted in all wrong, command and control, systems thinking, thinking | Tagged , , , , | 4 Comments

How to write a report (part two)

Remember last week’s post told you all about How To Write A Report? To write a lush report you’ve got to remember not to just report numbers and facts but actually do some analysing because… The purpose of analysis is … Continue reading

Posted in change, command and control, learning, public sector, systems thinking, vanguard method | Tagged , , , | Leave a comment

Why public sector IT is like a fart

A council faced with an IT product WILL buy it in the end. It’s like holding in a fart. Sooner or later it’s going to happen, and nothing can hold it back forever.

Posted in command and control, public sector, RuinedByBestEfforts, systems thinking, tools | Tagged , , ,

Do you have a joke job?

I think “manager” is a Joke Job. I feel sorry for the people who are managers, they’ve been duped into believing that working hard and doing things right will be rewarded with a bigger and better job. In fact they’ve … Continue reading

Posted in command and control, leadership, systems thinking | Tagged , , | 3 Comments

This is what your brain looks like on Command & Control

We know it makes you stupid, but if you still think plans, policies and strategies are Good Things, why not spend your day acting according to a document written 6 months ago by a complete stranger? Try it.. You could have … Continue reading

Posted in all wrong, command and control, leadership, plans, purpose, strategic, systems thinking | Tagged , | Leave a comment