Category Archives: thinking

I openly mock Myers Briggs, but an INTP would do

Remember the ThinkPurpose team role quiz? Well, turns out I was a racoon. But ignoring all the distastefulness of categorising people into 16 types in a Buzzfeed style quiz based on bleeding JUNGIAN ARCHETYPES, let’s… Oh, hang on…I CAN’T ignore this idiocy. … Continue reading

Posted in all wrong, command and control, human brains are weird, psychology, systems thinking, thinking | Tagged , , | 29 Comments

Looking good, Billy Ray!

This is a systems thinking blog. There’s a type of systems thinking I don’t mention here called Soft Systems Methodology, or SSM. I’ve never actually used it as a method, not out loud and proud. But the key word is … Continue reading

Posted in change, systems thinking, thinking | Tagged , , , | 5 Comments

You are no Daniel Kahneman, sir, and I would have you unhand me before I call the gendarmie

This is Daniel Kahneman He won a Nobel prize, he has written loads of books, all about how you think and how you make decisions. He has simply loads to offer to help people make better decisions. You’d think that people … Continue reading

Posted in all wrong, psychology, systems thinking, thinking | Tagged , , , | 6 Comments

Look around my eyes, don’t look into my eyes. LASER BEAMS come out ’em

I am trained in advanced persuasion and negotiation. Advanced, mind. So much so that you really should look around my eyes, not into my eyes, cos God knows what I could do with my madd skillz in brain manipulation. This … Continue reading

Posted in experiment, plausible, plausible but untrue, systems thinking, thinking | Tagged , , , | 2 Comments

The 1 thing nobody has ever said about a scorecard (and the 7 things they often do)

What people often say about scorecards 1. This colour symbol is wrong, shouldn’t it be a green? 2. Why isn’t that an up arrow? 3. There’s a spelling mistake in the comments 4. The formatting is slightly off. Needs more … Continue reading

Posted in all wrong, command and control, measures, purpose, questions, systems thinking, targets, thinking | Tagged , , | 6 Comments

Give it away for FREE!

Imagine you go to a bus-stop and take out a ten pound note and shout to the people waiting…. Everybody will think you’re mad and ignore you. Now imagine you took that £10 and posted it through your neighbour’s letterbox. … Continue reading

Posted in communication, customer, learning, systems thinking, thinking | Tagged , , | 2 Comments

Service Level Agreement- 3 little lies

A Service Level Agreement sounds so reasonable. Eminently reasonable. It sets out explicitly what will be done for a customer. A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user … Continue reading

Posted in all wrong, command and control, systems thinking, thinking | Tagged , , , , | 4 Comments