Category Archives: systems thinking

How soon is now?

Is it just me? How many of you have been hired for your expertise and then more or less totally ignored? And in how many of your gigs? — Bob Marshall (@flowchainsensei) September 23, 2017 Once upon a time I … Continue reading

Posted in change, command and control, measures, statistics, systems thinking, Uncategorized | Tagged , , , | 7 Comments

The Kung Fu Panda principle.

Imagine you want to buy a bar of chocolate from a supermarket. You are sitting at home, so you need to get in your car, you need to drive to the supermarket, you need to park the car, you need … Continue reading

Posted in clarity of purpose, command and control, purpose, systems thinking | Tagged , , , , , , | 5 Comments

3 reasons why I hate pretty graphs

People prefer the pretty guy over the uglier guy cos they like pretty things more than they like things that are right. For over a decade I’ve been working in an area where the obsession has been about finding just … Continue reading

Posted in data, measures, statistics, systems thinking, thinking, vanguard method | Tagged , , , | 7 Comments

How to make the world seem REEAAALLLY BOORRRIIIING

How to be bored Take a performance report. Get the data out of those damn tables and silly bar graphs. Stick it in a run chart, or a control chart, s’up to you. Look for any actual change over the … Continue reading

Posted in data, knowledge, statistics, systems thinking, Uncategorized | Tagged , , , | 2 Comments

The 2,500 year old lesson everybody ignores cos it’s too hard

Harold MacMillan was once asked, what is most likely to blow governments off course, he replied… Events dear boy, events. And events is what organisations continue to believe will change things, events meaning one off things that happen. When they … Continue reading

Posted in all wrong, change, command and control, learning, systems thinking, Uncategorized | Tagged , , , , | 2 Comments

I am a police officer. 

When people ask me, “So what do you do, where’d you work?” I reply… I’m a Policy Officer And inevitably people mishear that as police officer. “Oh really!” they exclaim, looking me up and down with surprise. Then I have … Continue reading

Posted in clarity of purpose, systems thinking | Tagged , , , | 5 Comments

When is a team meeting NOT a team meeting?

Q: Does your manager cancel it if they cannot attend? A: It’s not a team meeting. It’s the manager’s meeting.Q: Does your manager set and send out the agenda? A: It’s not a team meeting. It’s the manager’s meeting. Q: … Continue reading

Posted in command and control, systems thinking | Tagged , , , | 1 Comment