Category Archives: systems thinking

The secret management model that must not be named

It’s my annual appraisal tomorrow, the lowlight of my year. I announce my opinion of appraisals out loud, and nobody disagrees, most agree, for the usual reasons. “why once a year do you talk about work and how it’s going? … Continue reading

Posted in command and control, plans, systems thinking | Tagged , , , , | 6 Comments

Why WIFFY’s are bad and to be squashed at birth

YEARS ago some clever lady told me… Avoid What If’s, these are called WIFFYs. Never allow them. If you see somebody asking “But…what if?” stop them there and then and ask “has it? do we have data that it is? … Continue reading

Posted in command and control, data, systems thinking, vanguard method | Tagged , , , | Leave a comment

First they came for the desks, and nobody said NUFFINK

What’s the DEFINING FEATURE of a bureaucrat?They have a bureau! Or rather, a desk, cos we’re not French and thanks to Brexit no longer have to follow EU regulations on what we call our desks. The bureaucrat has a desk. … Continue reading

Posted in command and control, me doing it, purpose, systems thinking | Tagged , , , | 11 Comments

Vanity of vanities, all is vanity OR Why webstats don’t exist

I’ve been learning how to get data on our website usage from Google Analytics. It’s very hard, both cos Google Analytics front end  is so badly designed and cos you need to learn how websites work. There’s lots of different … Continue reading

Posted in command and control, customer, data, learning, systems thinking, thinking | Tagged , , , , | 6 Comments

How i learned to skip with Toyota

I do skipping at the gym. It looks like this. But i want do be epic at skipping and make the rope go round twice. Like this… These are called “Double Unders”. So called because although you jump up once, the … Continue reading

Posted in change, experiment, questions, systems thinking | Tagged , , , , , , , | 3 Comments

The man who mistook his wife for an actual change in performance

There was once a man who mistook his wife for a hat. This is his wife. This is a hat. He thought Why did he think that? He had a brain injury. The injury affected the way his brain processed … Continue reading

Posted in data, experiment, measures, systems thinking | Tagged , , , , | 2 Comments

There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.

This is Performance Cat, and she doesn’t like rubbish performance reporting. And she definitely doesn’t like dumbass explanations for meaningless shapes in graphs… One of the more adorable features of performance reporting in normal ordinary command and control organisations is … Continue reading

Posted in data, information, leadership, questions, setting a numerical target is like..., statistics, systems thinking | Tagged , , , , | 4 Comments