Category Archives: questions

How i learned to skip with Toyota

I do skipping at the gym. It looks like this. But i want do be epic at skipping and make the rope go round twice. Like this… These are called “Double Unders”. So called because although you jump up once, the … Continue reading

Posted in change, experiment, questions, systems thinking | Tagged , , , , , , , | 3 Comments

There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.

This is Performance Cat, and she doesn’t like rubbish performance reporting. And she definitely doesn’t like dumbass explanations for meaningless shapes in graphs… One of the more adorable features of performance reporting in normal ordinary command and control organisations is … Continue reading

Posted in data, information, leadership, questions, setting a numerical target is like..., statistics, systems thinking | Tagged , , , , | 4 Comments

The 1 thing nobody has ever said about a scorecard (and the 7 things they often do)

What people often say about scorecards 1. This colour symbol is wrong, shouldn’t it be a green? 2. Why isn’t that an up arrow? 3. There’s a spelling mistake in the comments 4. The formatting is slightly off. Needs more … Continue reading

Posted in all wrong, command and control, measures, purpose, questions, systems thinking, targets, thinking | Tagged , , | 6 Comments

The Zinn Principle

We were not born critical of existing society. There was a moment in our lives (or a month, or a year) when certain facts appeared before us, startled us, and then caused us to question beliefs that were strongly fixed … Continue reading

Posted in learning, questions, systems thinking | Tagged | 2 Comments

How to be Bert or Ernie

. This is what happens in every organisation I’ve been in when someone more important asks someone less important for something. The someone-less-important doesn’t feel they can ask more about what it is that is needed, as the someone-more-important has … Continue reading

Posted in clarity of purpose, command and control, communication, questions | Tagged | Leave a comment

Learning is a thing

Today I learnt that… Nope, it’s gone.

Posted in deming, knowledge, learning, questions, systems thinking, very short posts | Tagged , | 1 Comment

3 word Deming

I found this sorry article left in a meeting room. As you can see, not much progress had been made. Flip charts in meeting rooms are brilliant evidence of the thinking that was in the room. Imagine that is you … Continue reading

Posted in deming, learning, questions, systems thinking | Tagged , , | 4 Comments