Category Archives: psychology

Theory X and Theory Y

I could never remember which one is which.  X & Y don’t give much away as names. Then I found this nice diagram that makes visual the effect of the X & Y assumptions on managers, staff and the service, … Continue reading

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interesting important potato tomato

A person at work was talking me through something she was doing, explaining what it was trying to show. I was listening, and said “uh-huh. Interesting“. As it was. She replied, “It’s important because etc etc” I listened and agreed … Continue reading

Posted in communication, psychology, systems thinking | Tagged , | 3 Comments

2 minute hate

“I am a born leader. I lead by example, being quick to make decisions. It’s all about solutions, it’s not about problems” This is Jade Nash. You know her, she might sit opposite you. She might be your boss. Heaven … Continue reading

Posted in command and control, leadership, psychology | Tagged , | 3 Comments

A better mousetrap

“Build a better mousetrap, and the world will beat a path to your door” I have found a better mousetrap! It is easier, better, quicker, and cheaper. But what will people say when I show them it? The mousetrap doesn’t … Continue reading

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hey, hey, we’re the thinkers

You now know about Socrates, Plato, Aristotle and Diogenes which is more than anyone ever got from the hellish “Sweet life on Deck” These two videos from the weepingly awesome Horrible Histories show how well you can do this thing … Continue reading

Posted in communication, knowledge, learning, psychology, systems thinking | 1 Comment

3 faces for Tuesday

These are the 3 faces you can expect to see today if you talk to anyone about S*****s T******g. If so, you might like to consider the helpful suggestions outlined below by the people at systemsthinkingforgirls “Don’t talk about it at all … Continue reading

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Map versus Territory

The nice lady at work who is in charge of GIS (Geographical Information Mapping) was showing me a very clever piece of software that showed in 3D the borough with each ward’s height relative to an indicator like % of … Continue reading

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Thinkpurpose of chocolate

It’s 5 days after Easter and the local supermarket has piles of reduced price chocolate Easter eggs by the checkouts. The egg above is a premium brand of milk chocolate, organic and contains a luxurious 37% cocoa solids, high for … Continue reading

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How to succeed at work in 5 easy steps!

be visible; emphasize the aspects you’re good at; make those in power feel good about themselves; if you must point out a mistake by someone in power, blame the situation or others; shower those above with flattery. Cost: One soul, … Continue reading

Posted in all wrong, command and control, psychology, very short posts | Tagged | 1 Comment

Documents ‘Я’ Us

Remember when I had a gas leak? Click above, or read it below in 66 dull words. My gas meter was exchanged for a newer gas meter, a few days later there was a lingering strong smell of gas, I … Continue reading

Posted in command and control, plausible but untrue, psychology | Tagged , , , , | 4 Comments

Everything you could possibly need to know about Six Sigma

What a six sigma black belt sees when he looks in the mirror…. What a six sigma black belt probably looks like… EDIT: The point I am cack-handidly trying to make is nicking the idea of “black-belt” from martial arts … Continue reading

Posted in all wrong, plausible but untrue, psychology, systems thinking | Tagged , , | 8 Comments

I am not yet disabled

“A few years ago I was discussing with a disabled person how I should refer to people who weren’t disabled – “non-disabled” seems like a double negative, “abled” sounds daft and does not feel like a fair description of most … Continue reading

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Conversations

1. Be curious about others; 2. Take off your mask; 3. Empathise with others; 4. Get behind the job title; 5. Use adventurous openings; 6. Have courage. More here – Posted using BlogPress from my iPhone

Posted in human brains are weird, psychology, Uncategorized | 4 Comments

Change thinking

“Things do not change; we change” Henry David Thoreau

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Happy Birthday Milgram!

http://derrenbrown.co.uk/blog/2011/10/obedience-experiments-50/ The Milgram experiment is 50 years old this year, and organisations still haven’t learnt the lesson that it is context that overwhelmingly governs behaviours, and not the individual’s disposition. There is so much more than this one experiment, but this started it all, … Continue reading

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