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Here’s What You’ve Missed!
- So long, and thanks for all the fish
- How soon is now?
- The Kung Fu Panda principle.
- 3 reasons why I hate pretty graphs
- How to make the world seem REEAAALLLY BOORRRIIIING
- The 2,500 year old lesson everybody ignores cos it’s too hard
- I am a police officer.
- When is a team meeting NOT a team meeting?
- Folk management
- Double Trouble
- WANTED: systemsy stuff to cheer me up
- The secret management model that must not be named
- Why WIFFY’s are bad and to be squashed at birth
- First they came for the desks, and nobody said NUFFINK
- Vanity of vanities, all is vanity OR Why webstats don’t exist
- One more time… Why values are a pile of cobbler’s
- How i learned to skip with Toyota
- The man who mistook his wife for an actual change in performance
- There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.
- If it’s too complicated to understand it’s probably total nonsense
- Can you count up to 8?
- I am totally positive
- I am totally negative
- Thor describes my purpose
- I openly mock Myers Briggs, but an INTP would do
- The Law Of The Instrument
- Reality has a liberal bias
- Why killing Sweat Angels is the most valuable work I do all day
- Cloud cuckoo-land
- Dear Santa, All I want for Christmas is a pony
- One weird trick to design your organisation, in one easy step! (Management consultants will HATE you!)
- The Varieties of Human Work
- There really is only one test!
- The Curious Case Of The Chart That Didn’t Bark In The Night
- Looking good, Billy Ray!
- Computers are weird
- We’re number 2! We’re number 2! Yay us! Now who’s US exactly?
- I am an average employee
- How to be hopelessly untrendy
- Why you SHOULDN’T try to improve performance measures!
- The sun is in Uranus
- Lean, ISO and 6 Sigma all walk into a bar. Hilarity ensues.
- Three Reasons Why National Customer Service Week Is Rubbish! Again!
- What’s the purpose of a-SHUT UP AND TAKE MY MONEY!
- How to have an organisational detox!
- Your job is not what you think it is
- This mug cost £224,000,000
- Wanted: idle, indifferent and irresponsible staff for absurd work.
- You are no Daniel Kahneman, sir, and I would have you unhand me before I call the gendarmie
- all wrong change clarity of purpose command and control communication customer data deming experiment human brains are weird information knowledge leadership learning me doing it plans plausible but untrue psychology public sector purpose questions statistics systems thinking systems thinking in housing benefits systemz comix targets thinking Uncategorized vanguard method very short posts
- 95% system 5% individual
- all wrong
- ashbys law
- Call centres
- chris argyris
- clarity of purpose
- cognitive bias
- Command and control
- command and control thinking
- control charts
- customer service
- daniel kahneman
- defensive culture
- don't let the bastards grind you down
- double loop learning
- failure demand
- get knowledge
- John Seddon
- kittens are evil
- lean thinking
- local authority
- made to stick
- nassim taleb
- performance management
- performance reports
- policy officer
- public sector
- Seth Godin
- signal and noise
- single loop learning
- some people hate systems thinking
- systems thinking
- systems thinking fundamentals
- systemz comix
- thinking not tools
- thinking system performance
- Vanguard method
- Very short posts
- Zombie Deming
Category Archives: psychology
I could never remember which one is which. X & Y don’t give much away as names. Then I found this nice diagram that makes visual the effect of the X & Y assumptions on managers, staff and the service, … Continue reading
A person at work was talking me through something she was doing, explaining what it was trying to show. I was listening, and said “uh-huh. Interesting“. As it was. She replied, “It’s important because etc etc” I listened and agreed … Continue reading
“I am a born leader. I lead by example, being quick to make decisions. It’s all about solutions, it’s not about problems” This is Jade Nash. You know her, she might sit opposite you. She might be your boss. Heaven … Continue reading
“Build a better mousetrap, and the world will beat a path to your door” I have found a better mousetrap! It is easier, better, quicker, and cheaper. But what will people say when I show them it? The mousetrap doesn’t … Continue reading
You now know about Socrates, Plato, Aristotle and Diogenes which is more than anyone ever got from the hellish “Sweet life on Deck” These two videos from the weepingly awesome Horrible Histories show how well you can do this thing … Continue reading
These are the 3 faces you can expect to see today if you talk to anyone about S*****s T******g. If so, you might like to consider the helpful suggestions outlined below by the people at systemsthinkingforgirls “Don’t talk about it at all … Continue reading
The nice lady at work who is in charge of GIS (Geographical Information Mapping) was showing me a very clever piece of software that showed in 3D the borough with each ward’s height relative to an indicator like % of … Continue reading
It’s 5 days after Easter and the local supermarket has piles of reduced price chocolate Easter eggs by the checkouts. The egg above is a premium brand of milk chocolate, organic and contains a luxurious 37% cocoa solids, high for … Continue reading
be visible; emphasize the aspects you’re good at; make those in power feel good about themselves; if you must point out a mistake by someone in power, blame the situation or others; shower those above with flattery. Cost: One soul, … Continue reading
Remember when I had a gas leak? Click above, or read it below in 66 dull words. My gas meter was exchanged for a newer gas meter, a few days later there was a lingering strong smell of gas, I … Continue reading
What a six sigma black belt sees when he looks in the mirror…. What a six sigma black belt probably looks like… EDIT: The point I am cack-handidly trying to make is nicking the idea of “black-belt” from martial arts … Continue reading
“A few years ago I was discussing with a disabled person how I should refer to people who weren’t disabled – “non-disabled” seems like a double negative, “abled” sounds daft and does not feel like a fair description of most … Continue reading
1. Be curious about others; 2. Take off your mask; 3. Empathise with others; 4. Get behind the job title; 5. Use adventurous openings; 6. Have courage. More here – Posted using BlogPress from my iPhone
“Things do not change; we change” Henry David Thoreau
http://derrenbrown.co.uk/blog/2011/10/obedience-experiments-50/ The Milgram experiment is 50 years old this year, and organisations still haven’t learnt the lesson that it is context that overwhelmingly governs behaviours, and not the individual’s disposition. There is so much more than this one experiment, but this started it all, … Continue reading