Category Archives: communication

We’re number 2! We’re number 2! Yay us! Now who’s US exactly?

About a month or so ago I started getting loooaads of traffic for a really old post from when the blog was still good. This one was about 4 German words we should all use, which is why it was … Continue reading

Posted in communication, learning, systems thinking, vanguard method | Tagged , , , , | 20 Comments

Give it away for FREE!

Imagine you go to a bus-stop and take out a ten pound note and shout to the people waiting…. Everybody will think you’re mad and ignore you. Now imagine you took that £10 and posted it through your neighbour’s letterbox. … Continue reading

Posted in communication, customer, learning, systems thinking, thinking | Tagged , , | 2 Comments

I’m a glittering generality!

I have a job! A proper job which pays taxes, but I’m no hard working taxpayer. This is not because I’m bone idle, though I am, but because “hard working taxpayers” don’t exist. There are people who work hard at a job, … Continue reading

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How to write a report (part one)

Hi! If you’re anything like me, you’re an office drone who types for a living. It isn’t as important as making things or healing people, but it IS a living. One of the main tasks of modern-day typists like me is … Continue reading

Posted in communication, public sector, purpose, systems thinking, thinking | Tagged , , | 12 Comments

How to do a SWOT

In the most strategic of rooms in my building, I found an agenda on a flipchart. It is not exceptional, it is typical. This probably happens in your building. This is how decisions are made…. *the photo is real **the words … Continue reading

Posted in communication, learning, public sector, systems thinking, thinking | Tagged , , | 5 Comments

The loneliest whale in the world.

Meet the loneliest whale in the world. She doesn’t speak the same language as other whales so they can’t hear her. This is the same as systemsy talking. Once your mental model changes from stupid ol’ command and control to … Continue reading

Posted in command and control, communication, human brains are weird, psychology, systems thinking, thinking | Tagged , , | Leave a comment

Three  things that will make you a brill presenter

Q: What’s better than the world’s best PowerPoint? A: No PowerPoint. Literally. The internet is full of good stuff on how to do, and not do, PowerPoint. The VERY best thing to do is avoid it altogether. Whatever you do, … Continue reading

Posted in clarity of purpose, communication, psychology, systems thinking | Tagged , ,