Category Archives: command and control

The 2,500 year old lesson everybody ignores cos it’s too hard

Harold MacMillan was once asked, what is most likely to blow governments off course, he replied… Events dear boy, events. And events is what organisations continue to believe will change things, events meaning one off things that happen. When they … Continue reading

Posted in all wrong, change, command and control, learning, systems thinking, Uncategorized | Tagged , , , , | 1 Comment

When is a team meeting NOT a team meeting?

Q: Does your manager cancel it if they cannot attend? A: It’s not a team meeting. It’s the manager’s meeting.Q: Does your manager set and send out the agenda? A: It’s not a team meeting. It’s the manager’s meeting. Q: … Continue reading

Posted in command and control, systems thinking | Tagged , , , | 1 Comment

WANTED: systemsy stuff to cheer me up

I’ve been working in an ordinary command and control organisation TOO LONG. I’m miserable and it makes me think that all work is like this and it can never change. I know it isn’t. I’ve been a part of, and … Continue reading

Posted in command and control, deming, systems thinking | 7 Comments

The secret management model that must not be named

It’s my annual appraisal tomorrow, the lowlight of my year. I announce my opinion of appraisals out loud, and nobody disagrees, most agree, for the usual reasons. “why once a year do you talk about work and how it’s going? … Continue reading

Posted in command and control, plans, systems thinking | Tagged , , , , | 7 Comments

Why WIFFY’s are bad and to be squashed at birth

YEARS ago some clever lady told me… Avoid What If’s, these are called WIFFYs. Never allow them. If you see somebody asking “But…what if?” stop them there and then and ask “has it? do we have data that it is? … Continue reading

Posted in command and control, data, systems thinking, vanguard method | Tagged , , , | Leave a comment

First they came for the desks, and nobody said NUFFINK

What’s the DEFINING FEATURE of a bureaucrat?They have a bureau! Or rather, a desk, cos we’re not French and thanks to Brexit no longer have to follow EU regulations on what we call our desks. The bureaucrat has a desk. … Continue reading

Posted in command and control, me doing it, purpose, systems thinking | Tagged , , , | 11 Comments

Vanity of vanities, all is vanity OR Why webstats don’t exist

I’ve been learning how to get data on our website usage from Google Analytics. It’s very hard, both cos Google Analytics front end  is so badly designed and cos you need to learn how websites work. There’s lots of different … Continue reading

Posted in command and control, customer, data, learning, systems thinking, thinking | Tagged , , , , | 6 Comments