Category Archives: clarity of purpose

If it’s too complicated to understand it’s probably total nonsense

I stand on the periphery of “improvement activities” going on elsewhere in the organisation. I see things second and third hand through organisational gossip, i.e. people mentioning phrases or names of IT companies doing work elsewhere, somewhere. I’ve got no involvement … Continue reading

Posted in clarity of purpose, command and control, public sector, systems thinking | Tagged , , | 1 Comment

Why killing Sweat Angels is the most valuable work I do all day

Most readers of this blog probably sit behind a desk all day, like me. Sipping tea in nice surroundings with nice people. They don’t have to push a mop around the floor cleaning up after others. Dreaming about the dignity … Continue reading

Posted in clarity of purpose, command and control, purpose, systems thinking, Uncategorized | Tagged , , , , | 10 Comments

Cloud cuckoo-land

“What matters to me as a customer is getting everything for free. I’d appreciate it if all organisations could just go ahead and arrange that please. No, I didn’t think so.” This comment left on a recent post shows the typical command … Continue reading

Posted in clarity of purpose, command and control, customer, Demand, systems thinking, vanguard method | Tagged , , , | 10 Comments

One weird trick to design your organisation, in one easy step! (Management consultants will HATE you!)

Don’t design your organisation for efficiency for managing demand for digital by default to achieve strategic priorities by copying best practice So what do you do then? Do Design against customer purpose That’s it. The predictable value demands presented by … Continue reading

Posted in clarity of purpose, command and control, customer, purpose, systems thinking, vanguard method | Tagged , | 6 Comments

Computers are weird

Computers are weird. People sit with both open hands held next to each other in front of their body, their palms down. Fingers wiggling. They call this work. They call it work cos they’re at work, and that’s where they … Continue reading

Posted in clarity of purpose, command and control, purpose, systems thinking, vanguard method | Tagged , , | 4 Comments

How NOT to do demand

Just like Batman, demand management is an insane attempt to solve a problem. In this case demand  management is an attempt to solve the problem of less money in the public sector, but in a totally insane way. We here … Continue reading

Posted in all wrong, clarity of purpose, command and control, Demand, purpose, systems thinking, targets, vanguard method | Tagged , , , , | 4 Comments

What business are you in?

 I was in Chicago airport, drinking from a water fountain, and I saw this out the corner of my eye…. I was intrigued, so I squatted  down next to the pillar and read the words… This is telling the poor … Continue reading

Posted in clarity of purpose, purpose, systems thinking | Tagged , , | 2 Comments