Author Archives: ThinkPurpose

First they came for the desks, and nobody said NUFFINK

What’s the DEFINING FEATURE of a bureaucrat?They have a bureau! Or rather, a desk, cos we’re not French and thanks to Brexit no longer have to follow EU regulations on what we call our desks. The bureaucrat has a desk. … Continue reading

Posted in command and control, me doing it, purpose, systems thinking | Tagged , , , | 4 Comments

Vanity of vanities, all is vanity OR Why webstats don’t exist

I’ve been learning how to get data on our website usage from Google Analytics. It’s very hard, both cos Google Analytics front end  is so badly designed and cos you need to learn how websites work. There’s lots of different … Continue reading

Posted in command and control, customer, data, learning, systems thinking, thinking | Tagged , , , , | 6 Comments

One more time… Why values are a pile of cobbler’s

This month I’m going to be handed a piece of paper with the Organisation’s​ new “Values and behaviours”, in my annual performance review. So this means what I value and how I behave will change once I read what they’re … Continue reading

Posted in change, command and control, psychology, thinking | Tagged , , | 9 Comments

How i learned to skip with Toyota

I do skipping at the gym. It looks like this. But i want do be epic at skipping and make the rope go round twice. Like this… These are called “Double Unders”. So called because although you jump up once, the … Continue reading

Posted in change, experiment, questions, systems thinking | Tagged , , , , , , , | 3 Comments

The man who mistook his wife for an actual change in performance

There was once a man who mistook his wife for a hat. This is his wife. This is a hat. He thought Why did he think that? He had a brain injury. The injury affected the way his brain processed … Continue reading

Posted in data, experiment, measures, systems thinking | Tagged , , , , | 2 Comments

There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.

This is Performance Cat, and she doesn’t like rubbish performance reporting. And she definitely doesn’t like dumbass explanations for meaningless shapes in graphs… One of the more adorable features of performance reporting in normal ordinary command and control organisations is … Continue reading

Posted in data, information, leadership, questions, setting a numerical target is like..., statistics, systems thinking | Tagged , , , , | 4 Comments

If it’s too complicated to understand it’s probably total nonsense

I stand on the periphery of “improvement activities” going on elsewhere in the organisation. I see things second and third hand through organisational gossip, i.e. people mentioning phrases or names of IT companies doing work elsewhere, somewhere. I’ve got no involvement … Continue reading

Posted in clarity of purpose, command and control, public sector, systems thinking | Tagged , , | 1 Comment