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Here’s What You’ve Missed!
- So long, and thanks for all the fish
- How soon is now?
- The Kung Fu Panda principle.
- 3 reasons why I hate pretty graphs
- How to make the world seem REEAAALLLY BOORRRIIIING
- The 2,500 year old lesson everybody ignores cos it’s too hard
- I am a police officer.
- When is a team meeting NOT a team meeting?
- Folk management
- Double Trouble
- Toads
- WANTED: systemsy stuff to cheer me up
- The secret management model that must not be named
- Why WIFFY’s are bad and to be squashed at birth
- First they came for the desks, and nobody said NUFFINK
- Vanity of vanities, all is vanity OR Why webstats don’t exist
- One more time… Why values are a pile of cobbler’s
- How i learned to skip with Toyota
- The man who mistook his wife for an actual change in performance
- There are only 6 graphs you’ll ever see on a performance report and they’re all rubbish. Here they are.
- If it’s too complicated to understand it’s probably total nonsense
- Can you count up to 8?
- I am totally positive
- I am totally negative
- Thor describes my purpose
- I openly mock Myers Briggs, but an INTP would do
- The Law Of The Instrument
- Reality has a liberal bias
- Why killing Sweat Angels is the most valuable work I do all day
- Cloud cuckoo-land
- Dear Santa, All I want for Christmas is a pony
- One weird trick to design your organisation, in one easy step! (Management consultants will HATE you!)
- The Varieties of Human Work
- There really is only one test!
- The Curious Case Of The Chart That Didn’t Bark In The Night
- Looking good, Billy Ray!
- Computers are weird
- We’re number 2! We’re number 2! Yay us! Now who’s US exactly?
- I am an average employee
- How to be hopelessly untrendy
- Why you SHOULDN’T try to improve performance measures!
- The sun is in Uranus
- Lean, ISO and 6 Sigma all walk into a bar. Hilarity ensues.
- Three Reasons Why National Customer Service Week Is Rubbish! Again!
- What’s the purpose of a-SHUT UP AND TAKE MY MONEY!
- How to have an organisational detox!
- Your job is not what you think it is
- This mug cost £224,000,000
- Wanted: idle, indifferent and irresponsible staff for absurd work.
- You are no Daniel Kahneman, sir, and I would have you unhand me before I call the gendarmie
- all wrong change clarity of purpose command and control communication customer data deming experiment human brains are weird information knowledge leadership learning me doing it plans plausible but untrue psychology public sector purpose questions statistics systems thinking systems thinking in housing benefits systemz comix targets thinking Uncategorized vanguard method very short posts
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- 95% system 5% individual
- all wrong
- appraisals
- ashbys law
- benchmarking
- blogging
- Call centres
- change
- chris argyris
- clarity of purpose
- cognitive bias
- Command and control
- command and control thinking
- communication
- control charts
- customer
- customer service
- daniel kahneman
- Data
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- deming
- documents
- don't let the bastards grind you down
- double loop learning
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- failure demand
- Flow
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- IT
- John Seddon
- kittens are evil
- leaders
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- lean thinking
- learning
- local authority
- made to stick
- measures
- meetings
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- performance reports
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- reports
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- some people hate systems thinking
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- Thinking
- thinking not tools
- thinking system performance
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- Very short posts
- Zombie Deming
Can’t help I’m afraild. On the other hand, I can give you many stories of my failed attempts!
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No need, got loads of them.
Not one person has replied by the way. Been read several hundred times. It COULD BE complete crud, that there’s actually zero hope, that either people are interested in which case they’re already ONE OF US, or they’re not in which case they’re not and won’t be regardless of what you do.
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I don’t mean to add to the failed attempts but I will give you an example of a time when I tried to change the culture of my department. I started a cookie exchange for the Holidays and made it an open voluntary event for the entire department. My manager, at the time, took issue with the fact that I invited EVERYONE. She wanted for certain people to be EXCLUDED. Can you believe these people that can turn something as ‘wholesome’ as cookie exchange into a POWER PLAY manipulation match. I swear I work for demons. I do think that the Guidelines are great in theory and when applied will produce great outcomes. The problem is always the people – the people with their egos are the monkey wrench in any circumstance. Anyway – carry on with the great posts!!!
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Pingback: Not one reply | thinkpurpose
Ok, I am in a position to do this. New job (6 months in), little pertunia and can see with extremely clear glasses the command and control, micro management, target driven, binary environment where everyone walks round like a robot, talks like a robot and where management spend the majority of their time in a ‘meeting’ pushing pens, filling in forms about targets and how we have met them or not and those that haven’t will be disciplined (12 years a slave – I didn’t meet my target sir) proudly patting themselves on the back and how they agree the form filled in is lovely and wonderful, while back on the ‘shop floor’ people are needing help and underwriters are stressed because the system was designed by a board of idiots who think that over there in their ivory tower is the ideal place to work on a system because they have a super duper job title.
After reading your blog and others it’s made me realise, I am not alone, so I started today. Value and Failure demand coming in on my phone calls. 19 done, 2 value. Excel to the rescue to log it. It’s a start right?
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Brilliant, counting is where it starts, getting data on demand
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Well, I have planted the seed after 3 discussions today around ST. It will need a feck load of water for it to bloom, but it’s a start
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