If you’ve been trying to introduce systems thinking into your organisation for a bit, you’ll have heard the same things trotted out as
excuses reasons why not give it a go.
So here’s The Systems Thinking Drinking Game! It will help turn the pointless grind into a drunken jamboree of control charts and vomiting.
To play the game ensure you have a bottle of hard liquor with you at all times, and take a swig when you hear the following.
-“I don’t have time to write down what customers are ringing up for, I’ve got loads of phonecalls from customers to answer.”
-“Ok, just tell me what to measure and I’ll get it to you on a monthly basis, if it’s got to be in the scorecard, so be it.”
-“We’ve done a big customer satisfaction survey, so we can use that.”
A big gulp
-“I consider improvement a priority, so I’ll get my deputy to work with you on it. ”
-“So if I just add the target onto the control chart like this I think it’ll work much better for everyone”
-“Yes, systems are important, which is why we’ve bought a new IT system to handle it all.”
-“What our customers want is all on our CRM system. I’ll get our performance people to print the monthly report for you. ”
Down the bottle in one
-“We’ve already done Lean.”