How do YOU waste time at work?

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1: Performance manage at the strategic level

What is said:

“We performance manage at a higher level, conversations happen between senior leaders where we challenge delivery of outcomes, and identify where performance is slipping”

What actually happens:
Managers gossip about performance at the level of rumour and guesswork.

ragecomic


 

2: Performance manage with scorecards or dashboards

What is said:

“We performance manage using performance scorecards , these show at a glance highlights of where performance is slipping”

What actually happens:
Bickering over spreadsheets.

ragecomic


 

3: Performance manage against delivery of a plan

What is said:

“We performance manage by comparing actual position against planned milestones of delivery of agreed corporate priorities, identifying where performance is slipping”

What actually happens:
Debates about the accuracy of guesses made 6 months previously.

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NB People who do performance management do not actively skive, and actually do a lot of stuff that people everywhere call work. Flailing, flapping, typing and emailing. AN AWFUL LOT.
They are not seen smoking a fag round the back of the bike sheds, all this wasting time actually consumes a vast amount of it. This is the tragedy. Lots of heat, no light, some sound, no knowledge.

So what should happen then, smart arse?

Not that, not performance management. That should just be thrown in the sea. It’s rubbish. It doesn’t work. No need to replace it with something else. The “something else” in this case is not doing it. There’s other more useful things that can be done by people with measures, and its not performance management. Talking about it here would equate it with performance management, and it isn’t.

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This entry was posted in all wrong, learning, public sector, setting a numerical target is like..., statistics, systemz comix, targets and tagged , , . Bookmark the permalink.

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