Drip..drip…drip

“Just rang for a taxi – had an automated system in saying do you want to be picked up from X. Which I did so pressed 1….20 mins later no taxi so I rang them. Woman says ‘did you use the (insert name of automated thing)? Me: yes Her: yeah it doesn’t work!! Did you ever get me one of those ST ‘one of us’ badges?”

Text received today at 18:59.
In the absence of any actual customers perhaps policy officers can get their normative learning experience when they’re a customer themselves?

20130626-192149.jpg

Advertisements
This entry was posted in Demand, learning, me doing it, psychology, very short posts and tagged . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s