Improving things is hard but it’s not complicated, but you’d not believe that if you looked at some methods.
Look at some of these diagrams of real mainstream improvement and management methods.
Those pictures above need a bit of deciphering don’t they? That Shigeo Shingo said that when you’re trying to improve things it should be easier, better, faster, cheaper in that order. I think the same could apply to the method your using too. Start with easy. If it’s something that requires a certificate to do, or even worse an examination, then what’s the point? Changing things is hard enough without making it harder.
What I like about systems thinking/Deming/Vanguard is it’s about the thinking. Not about complicated models, tools or methods. No need for diagrams to be referred to, stage boundary’s to be managed. But if it’s an algorithm that you’re after, how about this…
you are finding out
- what is happening; and
- why it is happening
It’s prompting questions that are
- different; and