The Milgram experiment is 50 years old this year, and organisations still haven’t learnt the lesson that it is context that overwhelmingly governs behaviours, and not the individual’s disposition.
There is so much more than this one experiment, but this started it all, in psychology anyway. Systems thinkers know that it is the system that is responsible for performance, not the individual. Data, psychology, action-learning, replicable double-blind studies throughout the world, carried out in different cultures and contexts. There is so much evidence that this is the case, but until you go and see it for yourself, you won’t believe it to be true.
We are all struggling against the inbuilt nature of our own brains, but you can make a good start by acknowledging this.
Keep systems thinking, and have a lovely day!